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Our Florida based customer service team looks forward to assisting you however you need.

Need To Cancel Or Modify Your Order?

Due to the nature of most of our products being personalized and that we make every effort to process your order the minute it's placed, we cannot guarantee that changes can be made to your order once your order has been submitted. If an update is needed after you place an order, please Contact Us urgently via chat or telephone during our hours of operation and we will do what we can to make it right.

Chat

Hours of Operation

Mon - Fri 8:30AM - 9:00PM (Eastern Time)
Sat-Sun Closed

Chat currently unavailable

Phone

Hours of Operation

Mon - Thurs 10:00AM - 4:00PM (Eastern Time)
Fri-Sun Closed

Phone currently unavailable

Save Time - Answer Questions About Your Order Below

Looking for answers about your order? Most of our customers are able to answer any questions they have using our curated FAQ.

How Do I Cancel Or Modify My Order After Completing A Purchase?

You may cancel at any time prior to the order going into production. Once items have been customized, we can no longer accept a cancellation or modification. If you need to change your order for any reason, please contact us at AllStateNotarySupplies.com/contacts and we will be happy to assist you.

How Do I Refund or Get A Replacement For An Order I Have Previously Received?

It is our company’s mission every day to process your order timely, and accurately as you have entered it. Returns are not typically accepted for customized orders. However, we want you to be happy with your product. Therefore, for customized orders where errors were made due to the reasons listed below, we will make the necessary corrections and reship your original order at no charge to you.

1. The order was damaged or lost during shipping.
2. Item includes a spelling error made by All State Notary Supplies.
3. Item had incorrect customization features.

Note: If the customer made a misspelling or chose the incorrect options, this would disqualify the product from being returned.

How can I see a proof of my stamp or embosser?

Proofs can be requested during checkout by using the Comments box. This is located on the last checkout page. Proofs may result in a delay in order processing. Rest assured that we will not produce your stamp until you have given your final approval.

Do I need to send in my notary certificate?

This depends on your state. Certificates are required for the states of AZ, GA, MO, MT, NE, ND, OR, UT, and WA. This can be uploaded on the ordering page. Notaries for the state of West Virginia will be required to upload the letter of appointment with the notary image. Notaries for the state of California are required to provide the original certificate of authorization. This will then be mailed to the Secretary of State. If you do not have your original certificate, an additional can be ordered through the state.