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Save Time - Answer Questions About Your Order Below

Looking for answers about your order? Most of our customers are able to answer any questions they have using our curated FAQ.

We make every effort to process your order the minute it's placed, and start personalizing it right after, so that we can get it to you as soon as possible. As a result of this, we cannot guarantee that changes can be made once your order has been submitted. If an update is needed, please Contact Us and we will do what we can to make it right.
Name Tag Wizard accepts returns within 60 calendar days of you receiving your order. The delivery date is determined by the delivery confirmation data from the carrier (i.e. UPS, USPS, FedEx). To qualify for a return or replacement your order must meet at least one of our essential requirements, see here for details. If you are unhappy with any part of your completed order, please Contact Us for additional return or exchange options.
Proofs can be requested during checkout by using the Comments box. This is located on the last checkout page. Proofs may result in a delay in order processing. Rest assured that we will not produce your stamp until you have given your final approval.
This depends on your state. Certificates are required for the states of AZ, GA, MO, MT, NE, ND, OR, UT, and WA. This can be uploaded on the ordering page. Notaries for the state of West Virginia will be required to upload the letter of appointment with the notary image. Notaries for the state of California are required to provide the original certificate of authorization. This will then be mailed to the Secretary of State. If you do not have your original certificate, an additional can be ordered through the state.
Most orders are able to ship by the next business day. When checking out, you will be given the opportunity to choose from available delivery dates. Proof requests, large orders, or errors with your certificate can delay your order.
A stamp leaves a flat ink impression on paper. An embosser crimps the paper to leave an impression and does not use ink. More information can be found in our blog about ordering an embosser.
We are constantly adding new items to our site! If the item you are needing is not currently online, please use our Contact Form to let us know what you are looking for. Our Customer Focus Team will assist in placing your order offline.